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Automation · AI and WhatsApp, put to work

The follow-up happens. You don't have to do it.

Reminders, payment chasing, confirmations and replies, sent at the right moment and in your voice, on email and WhatsApp. You only step in when it needs a person.

Today, while you worked● running
07:00
Tomorrow's customers reminded
3 bookings · email and WhatsApp
09:12
Last week's quote followed up
R18,400 · bathroom renovation
11:40
Client replied "paid this morning"
Chasing paused · you were told
14:05
Review requested for a finished job
Google review link sent
16:30
R4,500 paid
Invoice closed, nobody phoned

The work that slips is never the hard work.

The quote you meant to follow up on Friday.

The invoice you feel awkward chasing.

The customer who didn't get a reminder and didn't show.

The message that came in at 9 pm and got answered at lunch the next day.

None of it is difficult. It just doesn't happen on time when a person has to remember it.

What we automate

The jobs a business has to do every day, done without anyone remembering to.

Getting paidInvoices go out on time, overdue ones get a friendly reminder and then a firmer one, and the chasing stops the moment a client says they have paid. Kalumo →
Customers who turn upConfirmations when a booking is made, a reminder the day before, and a heads-up if anything changes. VetKinect →
Leads that stay warmEvery new enquiry is acknowledged straight away, every WhatsApp reply reaches the right person, and nobody waits until you are off site. Maverix →
Answers you no longer chaseYes or no in one tap, with reminders that count down to the deadline, so you know where you stand without asking twice. Fixtura →
Reviews that come inA short, friendly note after every finished job, with a link straight to the review. The Mustard Seed Gallery →
Admin that does itselfA quote becomes a job and then an invoice without being typed twice. Monthly invoices and statements go out on their own. Pace Plumbing →
Where AI fits

AI does the sorting and the drafting. You stay in charge.

It reads a reply and tells "I've paid" apart from "I have a question". It drafts a message in your voice. It works out which customer needs you first.

Anything a customer sees, and anything to do with money, follows rules you set or waits for your tap. Amounts and dates always come from your records, never from a guess.

WhatsApp

On WhatsApp, from your own number.

Your customers already answer WhatsApp faster than email, so that is where reminders and follow-ups go.

Messages are written for you with the real figures filled in, and the conversation stays on your number, in your name. Every message is logged against the customer, so anyone on your team can see what was said.

What do you keep meaning to follow up?

Tell us, and we'll show you how it would run without you.